Keep you and your IT assets running smoothly. Concentrate on your business and we will manage your it infrastructure for you.
YieldManagement regards an IT audit as mandatory. This will document the configuration and position of each machine and peripheral in your system, warranty status, health of each device and all software assets, license numbers and so on. The information obtained forms the basis of facilities management. By putting everything in perspective, maintaining and supporting your system becomes much easier and more efficient. Yield Management offers to provide you with an online “Help Desk”. Problems will be logged into a data-base with the process taken to “fix the problem”. This will be accessible by your staff for future reference. Simply referring to what steps were taken “last time” a similar problem occurred, can save you time and money in support costs.
Yield Management Services will maintain and publish all site documentation online with appropriate security for ready access by the customers.
Facilities Management includes:
- Help desk and on-site end-user support
- Network design, integration, and administration
- Hardware and software acquisition
- Cabling and wiring
- Configuration management
- Contingency planning
- Site audits
- Equipment checks
- Network security
- System performance monitoring
- Disaster recovery
- Computer hardware and software inventory
- On-line documentation and status monitoring